Privacy Policy

Privacy Policy

At Ministop Express, we take your privacy and the protection of your personal information seriously. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us. By using our website or mobile app, you consent to the practices described in this policy.

1. Information We Collect: We may collect personal information such as your name, email address, phone number, and other relevant details when you interact with our website, app, or customer support. Additionally, we may collect non-personal information such as device information, IP address, and browsing preferences for analytical and improvement purposes.

2. Use of Information: We use the information we collect to provide you with a seamless shopping experience and improve our services. This includes processing your orders, delivering products, responding to inquiries, and personalizing your shopping experience. We may also use your information for marketing and promotional purposes with your consent.

3. Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security practices include the use of encryption, secure browsing, and restricted access to personal data within our organization.

4. Data Sharing: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as delivery partners and payment processors. These providers are obligated to protect your data and use it solely for the purpose of providing their services to us.

5. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. We will securely dispose of or anonymize your data when it is no longer needed.

6. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can manage your cookie preferences through your browser settings.

7. Links to Third-Party Websites: Our website or app may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy: Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal data from a child, please contact us, and we will promptly take steps to delete it.

9. Updates to Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the information provided in the “Contact Us” section.

Last updated: 28/6/2023

How it works the Privilege Card:

The customer, owner of the Privilege Card, will present the card during payment in the shops or will enter the card number for the online purchasing via the app or our website and will be entitled to 10% discount. The discount is not valid for below products:

-Cigarettes (normal or electric)
-Newspapers or Magazines
-Sims Cards
-Lottery or Pay Safe Cards
-Pharmaceutical products
-Bread & Milk

Additionally, the owner will be credited with one (1) point per €10 spent. The points may be redeemed after collecting a total of 100 points. The discount earned will be deducted from the customer’s bill after informing the Head Ministop Express. Points cannot be exchanged with money.
The Privilege Cart is valid depending the amount that a customer spends or until the company reschedule the benefit program.